Privacy Policy

This Privacy Policy describes how 1031X.com, Inc. (“1031X,” “we,” “us,” or “our”) collects, uses, discloses, and protects information collected through our website (www.1031x.com) and general communications.

This policy applies only to information collected through our website and related online interactions. It does not apply to information collected in connection with our qualified intermediary or exchange administration services, which are governed by separate agreements, disclosures, and safeguards—including those of our third-party service providers—and are subject to enhanced security controls appropriate for financial services.

1. Information We Collect

Information You Provide to Us

When you interact with our website, you may voluntarily provide information such as:

• First and last name
• Email address
• Phone number
• Company or firm name
• Professional role or title
• Information you choose to include in open-text fields (for example, what you are trying to accomplish, questions about 1031 exchanges, or resources you may need)
  
  

You may provide this information through contact forms, consultation requests, resource downloads, event registrations, or similar inquiries.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address
• Browser type, version, and language preferences
• Device type and operating system
• Pages visited, time spent on pages, and navigation paths
• Referring URL and exit pages
• Date and time of visits
• Approximate geographic location (derived from IP address)
  
  

This information is collected through cookies, pixels, and similar technologies as described in Section 4 below.

2. How We Use Information

We use the information we collect to:

• Respond to inquiries, consultation requests, and resource requests
• Communicate with you regarding your questions or expressed interests
• Schedule and confirm appointments or consultations
• Provide educational content and resources about 1031 exchanges
• Improve our website, content, user experience, and services
• Monitor website performance, security, and integrity
• Analyze aggregate trends and usage patterns
• Prevent fraud and protect against security threats
• Comply with applicable legal and regulatory obligations
  
  

Marketing Communications: At this time, website inquiries are used only to respond to the specific request submitted. If we use contact information for marketing, newsletters, or promotional communications in the future, we will update this Privacy Policy and provide clear opt-out mechanisms. We will never share your contact information with third parties for their marketing purposes.

3. How We Share Information

We do not sell personal information.

We may share information only with:

• Service Providers: Third-party vendors that help operate our website, manage communications, and support business functions. These include:
  • Analytics providers (Google Analytics) for website performance measurement
  • Scheduling tools for appointment booking
  • Form and communication management platforms for inquiry handling
  • Cloud hosting and infrastructure providers for website operation
  • Security and fraud prevention services
    

• These service providers are contractually obligated to use information only as necessary to perform services on our behalf and to maintain appropriate confidentiality and security.

• Internal Team Members: Employees and authorized personnel who need access to respond to your inquiry or fulfill your request.

• Legal and Compliance: We may disclose information when required by law, subpoena, court order, or government request; to protect our rights, property, or safety; to investigate potential violations of our terms; or to detect, prevent, or address fraud, security, or technical issues.

• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

4. Cookies, Analytics, and Tracking Technologies

What We Use

We use the following categories of cookies and similar technologies:

• Essential Cookies: Required for basic website functionality, security, and accessibility. These cannot be disabled without impairing site operation.

• Analytics Cookies: We use Google Analytics 4 (GA4) to collect aggregated information about website usage and performance. This helps us understand how visitors interact with our site, identify areas for improvement, and measure the effectiveness of our content.

• Functional Cookies: Enable enhanced functionality such as remembering your preferences, pre-filling forms, and providing personalized features.

What We Do Not Do

• We do not use cookies for targeted advertising or cross-context behavioral advertising
• We do not use tracking pixels from advertising networks
• We do not build advertising profiles based on your browsing activity
• We do not share cookie data with advertisers

Your Cookie Choices

You can control cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually or in bulk
• Block third-party cookies
• Block all cookies from specific sites
• Block all cookies entirely
• Delete all cookies when you close your browser

Please note that disabling certain cookies may affect website functionality, such as form submissions or scheduling features.

Do Not Track Signals: Our website does not currently respond to “Do Not Track” browser signals. However, because we do not engage in cross-site tracking or targeted advertising, your experience will not differ based on this setting.

Google Analytics Opt-Out

You may opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on or by adjusting your cookie settings as described above.

5. Your Privacy Rights Under Colorado Law

If you are a Colorado resident, the Colorado Privacy Act (CPA) provides you with specific rights regarding your personal data. Subject to certain exceptions and verification requirements, you have the right to:

Access

You may request confirmation of whether we are processing your personal data and, if so, request access to that data in a portable and readily usable format.

Correction

You may request that we correct inaccuracies in your personal data, taking into account the nature of the data and the purposes for processing.

Deletion

You may request that we delete personal data you have provided to us or that we have collected about you.

Opt-Out Rights

You have the right to opt out of:

• The sale of personal data (we do not sell personal data)
• Targeted advertising (we do not engage in targeted advertising)
• Profiling in furtherance of decisions that produce legal or similarly significant effects (we do not engage in such profiling)
  
  

Because we do not currently engage in these activities, no opt-out action is required. If our practices change, we will update this policy and provide appropriate opt-out mechanisms.

How to Exercise Your Rights

To submit a request to access, correct, or delete your personal data, please contact us using one of the following methods:

• Email: infox@1031x.com
• Phone: 888-899-1031
• Mail: 1031X.com, Inc., 7150 E Hampden Ave, Ste 200, Denver, CO 80224
  
  

Please include sufficient information for us to verify your identity and process your request, including your name, email address, and a description of your request. We may request additional information to confirm your identity before fulfilling your request.

Response Timeline

We will acknowledge receipt of your request within 45 days and fulfill verified requests within 45 days. If we require additional time (up to an additional 45 days), we will notify you of the extension and the reason.

Appeals Process

If we decline to take action on your request, we will inform you of our reasons and provide instructions for how to appeal the decision. To submit an appeal, email infox@1031x.com with the subject line “Privacy Rights Appeal” and include your original request and any additional information supporting your appeal. We will respond to appeals within 45 days. If your appeal is denied, you may contact the Colorado Attorney General at: https://coag.gov/resources/colorado-privacy-act/

Authorized Agents

You may designate an authorized agent to submit requests on your behalf. We may require the authorized agent to provide proof of written authorization and may contact you directly to verify your identity and the authorization.

Non-Discrimination

We will not discriminate against you for exercising your privacy rights. You will not receive different pricing, quality of services, or access to services based on your exercise of these rights.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Information related to exchange administration services is retained according to separate policies that comply with IRS record-keeping requirements and industry standards for qualified intermediaries.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.

Important: Our exchange administration services operate under separate, enhanced security protocols appropriate for financial services, including additional controls for fund transfers, document handling, and client data protection. Those practices are governed by our exchange services agreements and are not detailed in this website privacy policy.

No method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security against all threats.

8. Fraud Prevention Notice

1031X will never request wire transfer instructions, banking information, or changes to payment details via email.

Wire fraud targeting real estate and 1031 exchange transactions is an increasing threat. If you receive any communication appearing to be from 1031X requesting wire transfers or financial information via email, do not respond and contact us immediately by phone to verify.

For active exchange clients: Always confirm wire instructions by calling a known, verified phone number—not a number provided in a suspicious email.

9. Third-Party Tools and Links

Our website may use third-party tools for scheduling, form management, and other functions. We may also link to third-party websites, resources, or content.

We are not responsible for the privacy practices, content, or security of third-party websites or platforms. We encourage you to review the privacy policies of any third-party services before providing personal information.

10. Exchange Administration and Client Information

This Privacy Policy does not govern information collected or processed in connection with qualified intermediary services, exchange administration, document handling, secure messaging, or transaction management.

Such information is handled pursuant to:

• Exchange services agreements and engagement letters
• Separate privacy and security disclosures provided to exchange clients
• Applicable IRS regulations and industry standards for qualified intermediaries
• Third-party platform agreements (for document management and exchange administration systems)
  
  

If you are an active exchange client with questions about how your information is handled, please contact us directly or refer to your exchange services agreement.

11. Children’s Privacy

Our website and services are intended for adults and business professionals. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected personal information from a minor, we will take steps to delete that information promptly.

If you believe we have inadvertently collected information from a minor, please contact us at infox@1031x.com.

12. International Visitors

Our website is operated from the United States. If you access the website from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.

By using our website and providing information to us, you consent to the transfer of your information to the United States, which may have data protection laws that differ from those in your country.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.

When we make material changes, we will:

• Update the “Last Updated” date at the top of this policy
• Post the revised policy on this page
• For significant changes, provide additional notice (such as a website banner or email notification) where appropriate
  
  

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Email: infox@1031x.com
Phone: 888-899-1031
Mail:
1031X.com, Inc.
7150 E Hampden Ave, Ste 200
Denver, CO 80224

For general inquiries unrelated to privacy, you may also reach us at infox@1031x.com.